Maintenance Built for Uninterrupted Flow
We diagnose the actual fault, protect the operating system, and restore dependable movement with clear technical reporting. Structured Planned Preventive Maintenance (PPM) and rapid emergency dispatch across Saudi Arabia.
Planned Maintenance. Fewer Breakdowns.
Entrance doors are the most heavily cycled mechanical asset in any commercial building. AMC agreements can be custom-tailored around door quantities, traffic criticality, operating hours, and required emergency response windows.
Service Capabilities Checklist
- Microprocessor diagnostics & parameter optimization
- Genuine Ditec & Baze belts, motors, boards replacement
- Safety photocell & radar sensor calibration
- Electric lock, deadbolt & access control integration
- Track cleaning, roller & drive gear lubrication
- Hermeticity seal replacement & pressure testing
- Fire alarm release & UPS battery replacement
- Multi-brand retrofitting: Tormax, Gilgen, Stanley, GEZE
- Photographic service report & compliance certificate
Rapid Maintenance Workflow
From first dispatch call to verified compliance report — a systematic protocol ensuring minimal facility downtime.
AMC Scope & SLA Estimator
Select your facility parameters to calculate recommended PPM frequency, SLA response level, and service scope.
Priority 24/7 Response Contract
Includes 4 scheduled quarterly PPM visits, 4-hour on-site breakdown response SLA, digital service compliance logs, and discounted genuine Ditec/Baze parts.
- ✓ Visits: 4x Comprehensive PPM Inspections/Year
- ✓ Emergency Response: 4-Hour On-Site SLA
- ✓ Components: Genuine Ditec & Baze Factory Spares
Brands We Maintain & Modernize
Authorized distributor for Ditec & Baze, with certified multi-brand service capability across all major entrance systems in Saudi Arabia.
24/7 Breakdown Response
Our technicians are dispatched from Riyadh. Guaranteed response for contracted facilities.
Door Maintenance & AMC FAQs
Common questions regarding our annual maintenance contracts, spare parts availability, and emergency coverage.
What is covered under Flow Motion's Annual Maintenance Contract (AMC)?
Our AMC plans include structured Planned Preventive Maintenance (PPM) quarterly or bi-monthly inspections, safety radar and photocell recalibration, motor and drive carriage lubrication, belt tensioning, emergency UPS battery testing, and prioritized 24/7 emergency dispatch.
What is your emergency breakdown response time in Riyadh and Eastern Province?
For facilities with a Premium 24/7 AMC agreement, we guarantee a 4-hour on-site arrival window with stocked genuine replacement components and factory-certified technicians.
Can Flow Motion service and retrofit automatic door brands other than Ditec?
Yes. While Flow Motion is an appointed Ditec ASSA ABLOY and Baze distributor, our field engineers routinely service, overhaul, and modernize existing installations by Dorma, Besam, FAAC, GEZE, Tormax, Gilgen, and Stanley.
Do you stock genuine spare parts locally in Saudi Arabia?
Yes. We maintain a central warehouse in Riyadh stocked with genuine Ditec and Baze motors, microprocessor control units, drive belts, carriages, motion sensors, floor guides, and backup battery packs for immediate dispatch.